After 18 years at Microsoft, 10 as a consultant and 8.5 as an FTE, these were the things that served me well and I wanted to pass on to anyone interested. These behaviors got me from consultant to the highest level of director in 8 years (that's 4 promotions). Far and away the #1 is communication. No surprise, as clarity is one of the most valuable traits of any great leader. No one will know what you are doing if you don't tell them. Communication (emails, presentations, Tea